Service Level

No service-level agreement during the closed beta. Flicker is currently offered as a closed beta and does not provide a contractual SLA at this time.

We do not offer service credits during the closed beta.

Best-effort target: we aim for 99% monthly uptime on production branch endpoints. This is a target, not a contractually guaranteed level of service.

Status and incidents are reported via email to affected customers and, when live, at status.flickercloud.com.

A general-availability SLA will be published when Flicker reaches general availability. Questions: johnorlando@me.com.